Address Ergonomic Problems Onsite Without Consultation

October 15, 2010
Address Ergonomic Problems Onsite Without Consultation

By Chris DiMarco, TMCnet Web Editor

Ergonomically designed call center furniture and the training that’s needed to make it work for hundreds and possibly thousands in a contact center environment used to be subject to limitations. Of course there were the standard worries about cost and reduction in the productivity of employees during training, but problems like trainee boredom and retention would sap the usefulness of even the most expensive onsite staffer or consultant. If your employees aren’t engaged there’s little chance they’re going to remember how to properly and actively use the ergonomic furniture you just spent a fortune on.

But online training sessions and guides can serve as replacements to expensive consultation services and training. “If a site visit is necessary, the user who completes an on-line course prior to your visit can be ready to process your advice at a higher level. And, with a good on-line program, the user will have materials to refer back to long after you are gone. Retention and reinforcement of better work methods is greatly enhanced,” said ErgoAdvocate Founder Gene Kay in an article with ErgoWeb. Companies like ErgoAdvocate offer consultation and training seminars online, eliminating the need for expensive consultants and training material.

The company adheres to an ergonomic approach based on NASA scientist Brian Peacock’s 70-20-10 ergonomics rule. The first principle is that 70 percent of your workforce’s ergonomic needs can be handled by a simple adjustment of a chair or workspace. 20 percent will require further analysis, this comes into play when people are still uncomfortable after adjustments and may require referencing something like a posture guide or finding better equipment for that person’s space. The remaining 10 percent are people who will not benefit from training or have ergonomic needs that require even deeper analysis than the previous 20 percent, custom furniture and input devices may be needed for someone who falls into this category.

There will be instances where managers will need to go beyond just adjustment and measurement for an individual, but Peacock’s rules as well as ErgoWeb’s advice show that at least 90 percent of problems can be fielded before the needed for further investment.

Chris DiMarco is a Web Editor for TMCnet. He holds a master�s degree in journalism from Quinnipiac University. Prior to joining TMC (News - Alert) Chris worked with e-commerce provider Suresource as a contact center representative and development analyst. To read more of Chris� articles, please visit his columnist page.

Edited by Chris DiMarco

The Ultimate Online Gamers Swivel Armchair Design By Chris Richie Platinum Quality Author

Are you a gaming addict that loves to spend every free moment fighting people from around the world in fantastical imaginary lands? If you are then you probably spend a lot of your time sitting in front of a computer screen. It is easy to get carried away with a game and forget about the other things, such as your health and comfort. Spending long periods of time in the same position, especially in a tense emotional state of mind can be harmful to your health. Though you may not immediately feel the consequences, the damage will make itself apparent further down the line. You are probably using a swivel armchair or other type of static household chair while you play online. This is fine, but there is also another option that helps to give your back and shoulders support, as well as offering you an immersive gaming experience.
Internet gaming shops understand the need for comfortable seats that give good back support and are easy on their customers. If you have ever seen the chairs at an Internet gaming shop, they are large and very comfortable; working on this idea several companies have decided to produce a line of gamer seats. These gamer swivel armchairs have ergonomic in designs, as well as coming with built in speakers and armrest hand controls to play directly from your seating position. These great products are also very common and there are a number of different kinds some of which encase the user inside a pod so that they feel as if they are inside the game world.
The 'Pyramat wireless gaming chair 2.1' is one of the newest and most accessible forms of gaming chairs on the market today. It looks very similar to a regular large office swivel armchair, you can make all of the same adjustments to the height and back support and it also has specially contoured padding to give long time players lots of body support.
Besides the ergonomic features, this swivel armchair is also built to give the gamer an amazing gaming experience. With the two built in 8-watt speaker on each side of the headrest increasing the believability of the games atmosphere. To further enhance the interactivity of this product it has a mouse control built into the right hand rest; this is connected to your computer system via a wireless connection, which lessens the danger of electrical wire accidents.
If you are an online game fanatic or just love watching films in the comfort of your own home, this gaming swivel armchair could be a great addition to your entertainment setup. You are probably thinking that this product will set you back a large sum of money, but surprisingly it is reasonably priced at just $290. A very good price when you think about how much equipment it has under its surface.

Are you working long hours in front of a computer? Pamper yourself with a cozy swivel armchair. Ergonomic swivel armchair to provide better back support and maintain good posture.

Article Source: http://EzineArticles.com/?expert=Chris_Richie

Maintain Good Posture With an Ergonomic Swivel Armchair By Chris Richie

These days most of us work in office or at home and spend time sitting down at a computer, if you add up all of this time you may realize that you sit in the same position for a large part of your day. Without the proper support for your spine and arms you could end up with a number of painful bone and muscle conditions, which if left untreated last throughout your lifetime. We are usually given a chair by our company, or grab the closest one to us; and this becomes our main seating for our work lives or until our companies decide to renew the office furniture. Choosing the right type of seating is important for maintaining good health and increasing your work pace; comfortability should be the biggest concern here. The most popular and ergonomic office seating has to be the swivel armchair.
What makes the standard office swivel armchair so efficient is the number of different adjustments that you can make to it. This chair type supports office workers movements in many different ways and can be adjusted to fit many different employees. Depending on your size or height, you want a chair that is fitted to your anatomy and will put you in a comfortable position that helps maintain your posture.
There are lots of different swivel armchairs for you to choose from and each allows for various functions. Remember to find a chair that is both comfortable and give adequate support to those needed areas of your body. Here are a number of points to keep in mind when shop for a new office swivel armchair.
1. Does it have good back support? This is one of the top factors to consider before making a buy. Make sure that the back support is long enough to fit your back and support the lower area. Most swivel armchairs come with specially shaped padding that follows the contours of your back and buttocks, though remember we are not all the same shape, so give it a try first.
2. Can the back support be adjusted? You will be surprised to know that many swivel armchairs don't offer this function, especially the older models. For optimal support, you'll want to find a chair that can be raised and lowered to different angles and that allows for the whole back support to be lifted up. This helps to move the lower back support into a more supportive position.
3. Does it offer adjustable arm rests? A few models offer this option, but for anyone that does a lot of typing at their desks this is a good feature for you to have on your swivel armchair. It will give much needed support to your arms and lessen the strain.

Are you working long hours in front of a computer? Pamper yourself with a cozy swivel armchair. Ergonomic swivel armchair to provide better back support and maintain good posture.

Article Source: http://EzineArticles.com/?expert=Chris_Richie